These terms govern your use of coologee.com. They are written to be read. If you use this site, they apply to you.
This site is operated by Coologee, Inc., a corporation organized under the laws of the State of Rhode Island, United States, with a registered office at 9 Knollwood Avenue, East Greenwich, Rhode Island 02818. In these terms, “Coologee”, “we” and “us” mean that company; “you” means the person using the site.
By using coologee.com you accept these terms. If you do not accept them, please do not use the site. If you are using the site on behalf of an organization, you confirm you have authority to accept these terms for that organization.
This site describes what Coologee does and publishes our thinking about brand, communications, customer experience, marketing operations, AI adoption and crisis. It is general information about a professional services firm and the work it does.
It is not advice. Nothing on this site — no article, case study, framework, capability description or answer to a buyer question — is professional, legal, financial, regulatory or investment advice, and none of it should be relied on as a substitute for advice about your own situation from someone who knows it. Our published thinking is written for a general audience and cannot account for your facts.
Reading this site, subscribing to Brand is Business, or sending us a message through the contact form does not create a client relationship, a consulting engagement or any other professional relationship between you and Coologee. A relationship of that kind begins only when both sides have signed a written engagement agreement setting out the scope, terms and fees.
Please do not send confidential or sensitive information through this site. Until an engagement agreement is in place, anything you send us is not protected by any duty of confidentiality, and we cannot promise to treat it as confidential.
You may read, share and quote from this site with attribution. You may not use it to break the law, to harass anyone, to impersonate Coologee or any of our people, to introduce malware, to probe or breach our security, or to interfere with anyone else's use of the site.
You may not scrape, harvest or systematically extract content from this site by automated means, or use it to train a machine learning model, without our written permission. Ordinary search engine indexing is welcome. If you would like to use our published thinking for research or in a system, ask us — the answer is often yes.
The content of this site — text, images, layout, design, the Coologee name and logo, and the frameworks and methods we describe — belongs to Coologee or to the people who licensed it to us, and is protected by copyright, trademark and other laws. We are not granting you ownership of any of it by putting it on the internet.
You may quote short extracts for commentary, criticism, teaching or news reporting, with clear attribution to Coologee and a link to the page you took them from. Anything beyond that — republishing an article, reproducing a framework in your own materials, or using our name or logo in a way that suggests endorsement — needs our permission first.
If you send us feedback, comments, questions or ideas through this site, you give us permission to use them freely, including to improve our work and our writing, without owing you payment or attribution. We are not obliged to act on anything you send, and we do not accept unsolicited confidential business proposals through this site.
You are responsible for what you send us. Please do not send anything you do not have the right to share.
We link to research, articles and organizations elsewhere on the internet. Those sites are not ours, we do not control them, and a link is not an endorsement of everything on the other end of it. When you follow a link away from coologee.com, that site's own terms and privacy notice apply, not ours.
We work to keep this site accurate, current and available, but we provide it as it is and as it is available. To the fullest extent the law allows, we make no warranties of any kind about the site, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
In particular, we do not promise that the site will be uninterrupted or error-free, that defects will be corrected, that the site is free of harmful components, or that everything on it is complete and up to date. Published thinking reflects our view at the time of writing. Research moves, markets move, and we do not undertake to revisit every page when they do.
To the fullest extent permitted by law, Coologee and its directors, officers, employees and contractors are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, lost business or loss of goodwill, arising out of or connected with your use of this site — even if we have been told such damages are possible.
To the fullest extent permitted by law, our total liability to you for all claims connected with this site will not exceed one hundred United States dollars (US$100). This limit does not apply to liability that cannot lawfully be limited — including, in many places, liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain exclusions or limitations, in which case those parts apply to you only so far as the law allows.
This section limits our liability for the website. It does not limit or vary anything agreed in a signed engagement agreement, which has its own terms.
If your misuse of this site, or your breach of these terms, causes a third party to bring a claim against us, you agree to cover the reasonable costs, losses and legal fees we incur as a result. We will tell you promptly about any such claim and give you a fair opportunity to be involved in how it is handled.
How we handle personal information is set out in our Privacy Policy, and how we use cookies is set out in our Cookie Notice. Both form part of your relationship with this site and are worth reading alongside these terms.
We may change this site, or these terms, at any time. When we change the terms we will post the revised version here and update the date at the top, and the revised terms apply from the moment they are posted. Continuing to use the site after that means you accept them. If you do not, stop using the site.
We may also suspend, withdraw or restrict access to all or part of the site, and we may end your access if you breach these terms.
These terms, and any dispute arising out of them or out of your use of this site, are governed by the laws of the State of Rhode Island, without regard to its conflict of laws rules. You and we agree that the state and federal courts located in Rhode Island have exclusive jurisdiction over any such dispute, and you consent to those courts hearing it.
If you are a consumer resident in a place whose law gives you the right to bring proceedings locally, or gives you protections that cannot be set aside by agreement, nothing here takes those rights away.
If any part of these terms is found unenforceable, the rest continues to apply. If we do not enforce something straight away, we have not given up the right to enforce it later. These terms, together with the Privacy Policy and Cookie Notice, are the whole of what governs your use of this site, and they do not create rights for anyone other than you and us.
Coologee, Inc., 9 Knollwood Avenue, East Greenwich, Rhode Island 02818, United States. Questions about these terms go to cat@coologee.com.